1. Premium Refund Eligibility

Refunds are issued under the following conditions:

• Free Look Period: You may cancel your policy within 15 days (or 30 days for digital policies) of receiving it for a refund, after deducting:
• Proportional risk premium for the covered period
• Stamp duty charges
• Medical test costs, if applicable
• Duplicate Payment: Any excess or duplicate payment will be refunded after verification.
• Failed Transactions: If a transaction fails but the amount is debited from your bank account, the refund will be automatically processed within 5–7 business days.

2. Non-Refundable Situations

No refund will be provided in the following cases:

• Policy cancelled after the Free Look Period
• Policy under which a claim has been made
• Lapsed policies due to non-payment beyond grace period
• Premiums for products marked as "non-refundable"

3. Refund Process

To request a refund, please:

• Contact our support team at wagtailsociety@gmail.com
• Provide your policy number, payment receipt, and reason for refund
• Submit any required refund request form

Approved refunds are typically processed within 7–14 business days.

4. Contact Us

If you have any questions regarding our Refund Policy, please reach out to:

WAGTAIL SOCIETY
Email: wagtailsociety@gmail.com
Phone: +91 9395566719
Address: Betmohal Tiniali, Bokajan, Karbi Anglong, Assam, India - 782480

Note: This policy is subject to the regulations of the Insurance Regulatory and Development Authority of India (IRDAI)